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How can we help?

Contact MPS

We are here

Email

info@multiparkingseguro.com

Phone

+34 822 013 941

Address

Santa Úrsula, (Santa Cruz de Tenerife), carretera provincial (TF-217), n ° 185, CP38.390

Frequently Asked Questions

You can make your reservation directly through our website by selecting the dates, time, and the type of service (shuttle or valet) you need. You will receive an immediate confirmation via email.
Drive directly to the reserved parking lot. Once there, you will be transferred in a free shuttle to the airport terminal (T1, T2, T3, or T4, as appropriate). Upon your return, the same service will pick you up and take you back to the parking lot.
If you select the Valet service, you should drive directly to the departures terminal. One of our uniformed drivers will be waiting there to collect your vehicle. Upon your return, the car will be delivered to you at the arrivals terminal.
Don't worry. We monitor your flight status in real-time. If your flight is delayed, we will adjust the pickup or drop-off service at no extra cost, provided you supplied the correct flight number when making the reservation.
Yes, you can make a reservation as a guest. However, registering allows you to access a personal area to manage, modify, or cancel your reservations more quickly.
Yes, cancellations are free up to 24 hours before the reservation start time. You can manage them through the customer area or via the management link in your confirmation email.
We accept major credit and debit cards (Visa, MasterCard, Amex), as well as payments through platforms like PayPal and Google Pay. All payments are secure and encrypted.
Absolutely. Immediately after completing the payment, you will receive an email with all the details of your reservation, including the reservation number, the parking address, and specific service instructions.